COVID-19 Update 16-10-2020

Dear Link Customer

 

The COVID-19 outbreak continues to disrupt the logistics network around the world and international delivery speed and availability is variable and subject to change quickly.

At Link Logistics, we remain focused and dedicated to providing high quality service to our customers. We are doing our best to ensure that business operations are being continuously adapted to mitigate potential impacts in order for shipments to reach their destination quickly and securely. We continue to monitor the situation in all markets and adjust our network to facilitate the best possible solutions.

Unfortunately, we are still experiencing delays in various parts of the world including Europe. There continues to be back-logs around the world – especially in the US, India and Far East. India i.e. still has freight from June and July waiting to go through customs.

These backlogs impact the shipping and delivery times and even countries that are not directly challenged operationally, can be indirectly impacted by the extensive backlogs in other countries.

Our logistic providers have been forced to send home employees both as preventive measures and to stop local outburst, which has increased the pressure on the remaining part of the workforce.

We expect that the shipment volumes will increase over the coming months in an already pressured network. Therefore, we kindly hope for your understanding and patience concerning transit times.

We and our logistic providers are doing everything we can to ensure efficient operations and deliveries on time while on the same time securing the health and safety of customers, suppliers, and colleagues.

We still recommend sending shipments express over economy as express shipments continue to be prioritized in the operations.

You are always welcome to contact our Service Centre, from where we are ready to assist you with any question you may have. Please reach out via email to servicecenter@linklog.dk or by +45 70104500.